Company Name: Zions Bancorp
Public Availability Date: February 11, 2008
Document Sections:INQUIRY LETTER
INQUIRY LETTER
INQUIRY LETTER
INQUIRY LETTER
STAFF REPLY LETTER
[INQUIRY LETTER]
December 20, 2007
U.S. Securities and Exchange Commission
Division of Corporation Finance
Office of Chief Counsel
100 F Street, N.E.
Washington, D.C. 20549
Re: Zions Bancorporation 2008 Annual Meeting - Schaefer-Nevada, Inc. Shareholder
Proposal
Ladies and Gentlemen:
Zions Bancorporation ("Zions") received two shareholder proposals from
Schaefer-Nevada, Inc. (the "Proponent") for inclusion in Zions' 2008 proxy
statement. The first proposal would appear to require shareholders recommend to
the Board of Directors that Zions provide arbitration to account holders before
closing any such holder's bank account with a Zions' subsidiary (the
"Arbitration Proposal"). In the alternative, if the SEC issues a no-action
letter as to Zions' intention to omit the Arbitration Proposal from the 2008
proxy statement, the Proponent proposes to include a proposal recommending that
Zions rotate the location of its annual shareholder meeting (the "Meeting
Location Proposal"). A copy of the Arbitration and Meeting Location Proposals is
attached hereto as Exhibit A.
In accordance with Rule 14a-8(j), Zions hereby notifies you that it intends to
omit both the Arbitration Proposal and the Meeting Location Proposal from its
2008 proxy statement because (1) the Arbitration Proposal (a) relates to a
management function under Rule 14a-8(i)(7) and (b) relates to the redress of a
personal grievance, which is not shared by shareholders at large, under Rule
14a-8(i)(4); and (2) the Meeting Location Proposal relates to a management
function under Rule 14a-8(i)(7).
I. The Arbitration Proposal
As a preliminary matter, we note that the Proponent submitted a proposal
substantially similar to the Arbitration Proposal for inclusion in Zions' 2007
proxy statement, which Zions excluded in reliance upon Rule 14a-8(e)(2). See
Zions Bancorporation (February 23, 2007).
The Arbitration Proposal provides:
Shareholders assembled in person or by proxy recommend that the Board of
Directors take such as action as may be necessary to provide that the
termination of any customer account by a subsidiary of the corporation's branch,
in a community that has no alternative commercial bank available within 50
miles, be deferred until the matter can be heard in arbitration or by a civil
court, in any event, termination to be deferred for 180 days pending such
independent evaluation of the company's position.
A. The Arbitration Proposal may be omitted under Rule 14a-8(i)(7) as relating to
the conduct of the ordinary business operations of Zions.
Rule 14a-8(i)(7) permits a company to omit a shareholder proposal from its proxy
materials if the proposal deals with a matter relating to the company's ordinary
business operations.
The Staff has consistently recognized that a company's "ordinary business"
includes the procedures used to handle customer complaints with respect to its
products and services, and, therefore, Rule 14a-8(i)(7) may be relied upon to
exclude a shareholder proposal that relates to such matters. For example, in
Deere & Company (November 30, 2000), the Staff concurred that a shareholder
proposal requiring Deere & Company to form a committee to decide on the proper
course of action to be taken with regard to customer complaints related to its
ordinary business operations and thus could be omitted. Similarly, in
BankAmerica Corporation (March 23, 1992), the Staff permitted the registrant to
exclude a proposal requiring the registrant to establish a "credit
reconsideration committee," providing specific procedures to deal with a
customer whose credit application is rejected. More recently, the Staff
permitted the registrant to exclude a proposal requiring the company to adopt a
"Customer Bill of Rights" on the basis it related to the registrant's "ordinary
business operations (i.e., customer relations)." See Bank of America Corporation
(March 3, 2005). See also Consolidated Edison, Inc. (March 10, 2003) (proposal
relating to the management of employees and their interaction with customers);
Verizon Communications Inc. (January 9, 2003) (proposal to establish improved
quality control procedures for advertisements in the Yellow Pages directories
and adopt policies regarding customer complaints); General Electric Company
(February 3, 1999) (proposal to consider a policy to ensure a due process review
procedure of viewer complaints against NBC News); and The Bank of New York
Company, Inc. (March 11, 1993) (proposal to appoint ombudsman to enable
customers and shareholders to receive information concerning their accounts with
the company). Just as in each of these earlier letters, the Proponent should not
be able to seek a shareholder vote on a proposal that attempts to regulate how
Zions addresses customer complaints stemming from a subsidiary's decision to
close a customer's account.
B. The Arbitration Proposal may be omitted under Rule 14a-8(i)(4) as relating to
the redress of a personal grievance.
Rule 14a-8(i)(4) permits a company to omit a shareholder proposal from its proxy
materials if the proposal relates to the redress of a personal claim or
grievance against the company.
In Exchange Act Release No. 20091 (August 16, 1983), the Securities and Exchange
Commission explained that the purpose of this rule is to ensure that the process
is not "abused by proponents attempting to achieve personal ends that are not
necessarily in the common interest of the issuer's shareholders generally." As
one can glean from reading the Supporting Statement, Mr. Schaefer, the president
of Schaefer-Nevada, is a former customer of one of Zions' subsidiaries, Nevada
State Bank ("NSB"), whose account was closed by a branch of NSB a number of
years ago. Since that time, Mr. Schaefer has had numerous exchanges with NSB and
Zions regarding the account closure and other disputes between himself and Zions.
During this period he has:
made repeated demands to re-open the account;
made repeated demands that an NSB collections manager involved in the account
closing be terminated;
threatened to picket bank branches because of the account closing;
threatened to place newspaper advertisements against the bank;
filed a complaint of breach of implied covenant of good faith in connection
with an account closing;
filed a small claims action over NSB's failure to make a renovation loan; and
threatened to urge a county to withdraw funds from the bank.
He has also brought an action against Zions in Utah demanding a list of Zions'
shareholders. In earlier correspondence to us, he explained his reasons for
wanting a shareholders list:
"IT IS ESSENTIAL that we learn who our fellow shareholders are in Las Vegas, so
that we can discuss with them any other bank incidents involving the collections
manager...;" and
"[W]e will use the list to communicate with Nevada shareholders only, relative
to the bully-practices of Nevada State Bank as administered by its [president]."
During the course of his court proceedings with NSB, he was designated by a
Nevada court as a vexatious litigant and barred from bringing any legal action
in that court against the Zions' subsidiary without prior court approval.
Newspaper accounts indicate that he was similarly designated as a vexatious
litigant by courts in San Diego and that he was disbarred in Nevada for
violating court rules.
In an analogous situation, the Staff found that a proposal to institute an
arbitration mechanism to settle customer complaints was excludable when
submitted by a customer who had an ongoing complaint against the company in
connection with the purchase of a software product. See International Business
Machines (January 31, 1995). Applying the same rationale relied on by the Staff
then, the Arbitration Proposal is excludable as it relates to the institution of
an arbitration mechanism by a disgruntled former customer whose account was
closed by a Zions subsidiary.
Further, when presented with a similar situation in Cabot Corporation (November
4, 1994), the Staff found that a proposal from a shareholder that had submitted
voluminous correspondence and proposals expressing his dissatisfaction on a
number of issues was excludable under Rule 14a-8(c)(4), the predecessor to
14a-8(i)(4). See also Banc One Corporation (January 23, 1992) (proposal seeking
to amend the company's code of regulations to prohibit indemnification in cases
of grossly negligent conduct and adding an "Office of Ombudsmen" to investigate
grievances from a holder of an IRA account who had a previous grievance with the
bank relating to his account).
Accordingly, for the reasons discussed above, Zions respectfully requests that
the Staff concur that it will take no action if Zions excludes the Arbitration
Proposal from its 2008 proxy statement pursuant to Rule 14a-8(i)(4) and (7).
II. The Meeting Location Proposal
The Meeting Location Proposal provides:
Shareholders assembled in annual meeting in person and by proxy recommend that
the Board of Directors take such action as may be necessary to provide that
annual meetings shall be rotated outside Salt Lake City in alternate years, to
be held in major cities in states served by our several fine subsidiary banking
corporations.
A. The Meeting Location Proposal may be omitted under Rule 14a-8(i)(7) as
relating to the conduct of the ordinary business operations of Zions.
As discussed above, under Rule 14a-8(i)(7), a proposal is excludable from a
company's proxy materials if it deals with a matter relating to the conduct of
the ordinary business operations of the company. The Meeting Location Proposal
relates to the location of Zions' annual meeting, a matter that has been
explicitly delegated to the Board of Directors in Zions' bylaws and that clearly
falls within the scope of Zions' ordinary business operations. Whether or not
Zions' holds its annual meeting at Zions' headquarters or rotates the location
as proposed by the Proponent requires consideration of various business and
administrative factors such as the cost associated with holding the meeting at a
particular location, the availability of adequate staffing and capacity to
administer the meeting at any given location, the disruption to the day-to-day
operations of the chosen location and the schedules and availability of board
members and management to attend the meeting, in addition to how convenient the
chosen location is for the shareholder base, all of which directly relate to a
company's ordinary business operations. Management and the Board of Directors
are in a better position to balance these factors and determine the most
appropriate location for the annual meeting.
On numerous occasions, the Staff has consistently taken the position that the
determination of the location of a company's shareholder meeting is a matter
relating to the conduct of the company's ordinary business operations, and
therefore may be excluded from the company's proxy materials. For example, in
Raytheon Company (January 19, 2006), the Staff permitted the registrant to
exclude a proposal that would have required the company to hold its annual
meeting within 25 miles of its headquarters. Similarly, in J.P. Morgan Chase &
Co. (February 5, 2003) the Staff permitted a proposal requesting that the
registrant hold its annual shareholder meeting in New York City at least every
second year to be excluded pursuant to Rule 14a-8(i)(7). See also Verizon
Communications Inc. (January 9, 2003) (requesting that the company's annual
shareholder meeting be held at least every other year in New York City and its
immediate environs and that any such meeting be easily accessible by public
transportation); Verizon Communications Inc. (February 25, 2002) (requesting
that the board be restricted to holding its annual meeting in the former NYNEX
and Bell Atlantic territories); Edison International Southern California Edison
Company (January 30, 2001) (requesting that all annual meetings of shareholders
be held within the Southern California Edison Co. service territory); and PG&E
Corporation (January 12, 2001) (requesting that all annual meetings be held at
the company headquarters city of San Francisco in at least 2 out of every 3
years).
Accordingly, for the reasons discussed above, Zions respectfully requests that
the Staff concur that it will take no action if Zions excludes the Meeting
Location Proposal from its 2008 proxy statement pursuant to Rule 14a-8(i)(7).
* * *
Pursuant to Rule 14a-8(j), please find enclosed six copies of this submission. A
copy of this submission is being mailed concurrently to the Proponent advising
him of Zions' intention to omit his proposals from its proxy materials for the
2008 annual meeting.
If you have any questions regarding this submission, kindly direct them to me at
the address and phone number above. Thank you.
Sincerely,
/s/
Thomas E. Laursen
Executive Vice President and General Counsel
cc: J. Michael Schaefer
[INQUIRY LETTER]
January 4, 2008
Office of Chief Counsel
SEC
Washington DC 20549
Re: Schaefer-Nevada, Inc. Proponent Zion Bancorporation 2008 Annual Meeting
You have two proposals offered in the alternative, I attend the Annual Meeting
in Utah, and expect to have one of these protected by your Office. As a
Georgetown law student in the 1960s, I used to process proxy filings for the
Division when Manny Cohen was our chief, prior to becoming Chairman, not that
this is of any relevance.
1. THE ARIBTRATION PROPOSAL
Cases cited involve matters affecting one aggrieved patron and a vendor, like
approval-of-individual-credit or polices concerning advertising or customer
complaints. Please consider carefully that this request is limited to bank
closings or rather bank terminations-of-accounts in communities that have
no-other-bank-available. This creates a crisis affecting the community, in that
a business(our 112 unit apartment property, Tonopah, Nv.) has large sums of
money, often a lot of it in cash, with no place to put it within 100
miles(distance to next bank, Bishop, Ca.). To allow this without any procedure
short of going to civil court, is contrary to the public interest as the bank
can, and does, assert boilerplate language entitling them to 100% of their costs
and attorney fees if they prevailmeaning that if the Bank wins in Court, with
its skilled counsel, against the patron(who must hire counsel if it is a
corporation as we are), the result(in our case) is (a)Closed Account, (b)No
alternative bank within 100 miles, (c)$2,000 in attorney fees we incur,
(d)$20,000 attorney fees Bank incurs, (e)Bank garnishing our business, seeking
to see rental revenues, crippling our ability to pay our bills.
The necessary remedy, a POLICY MATTER, is for the corporation to have some
arbitration, and a 6 mo. cooling-off period. The shareholders(and we own 500
shares) may decide that (a)the present situation costs the corporation
profitable business and creates horrendous negative public relations, (b)the
closing and zero-relevance to the problem giving rise to it(the business is in
rural Nevada, 200 miles from any urban area) but account closed because a
shareholder of our corporation, goofball 30 year old son of undersigned, wrote
$4,500 in makers on the bank's corporate account, lose the money gambling; bank
oblivious to fact that I asked for prosecution, got the perpetrator into a court
ordered repayment-and-deferral of prosecution program. But present contacts
provide only 30 days for all this to happen before CLOSURE. The bank should be
supporting this proposal, the shareholders should seek to encourage profitable
business and not vindictiveness and horrible public relations, and if there had
been time, the Bank would have commended undersigned on his handling of a family
problem and realized that the Business Account in remote town 220 miles away had
no relation to the impersonation-of-authority involved in unauthorized
check-writing.
Mandatory arbitration, and cooling off period, is needed all over America in any
situation involving DENIAL OF ESSENTIAL SERVICES when there is no viable
alternative to serve the public, and the shareholders are entitled to evaluate
and decide on this policy issue. To leave it as administration is to force
no-remedy and few if any patrons who are suddenly(30 days) left without any
banking access within 100s of miles, are unable to afford counsel or to pay the
Bank's overzealous, over-lawyering counsel. It subjects and bank customer to
being put out of business over circumstances beyond control of the customerand
intelligent shareholders would support the cooling off period, and arbitration
that this proposal seeks to establish, to make Zion Bancorporation and its
consumers a positive force in the community instead of allowing good patrons to
be destroyed due to personal pique of some banking officer.
(The Collections Manager ORDERED our rural business to open a new account, and a
safe deposit box, and keep the checkbook in a Las Vegas safedeposit box and
"visit" the checkbook whenever a check was to be issued, a totally off-the-wall
remedy, and when undersigned rejected this, the gestopo-manager simply ordered
the rural account, 220 miles away, closed, in retaliation, wrecking havoc on our
business. As shareholders we do not want any other bank patron to be subject to
such whim and caprice, and it is the shareholders say, not management's say,
whether One Bank Towns are to be treated any different than competitive banking
communities).
The closing of a Zion bank, in a town without alternative banking sources, is
not "ordinary business operations", but extraordinary punitive action.
Fact that shareholder had gone to the civil court does not give issuer IMMUNITY
from evaluation of the situation, as it argues. If the Commission adopts this
policy it is creating a "chilling effect" on First Amendment rights of
shareholder, and shareholder demands hearing before the Commission prior to any
definive decision. Undersigned is but an hour's drive from the Commission's
meeting and makes this request here & now.
2. THE MEETING LOCATION PROPOSAL
This is a routine proposal having appeared in dozens of proxy
statements.Undersigned was secretary to the founders of shareholder activism,
Lewis D. and John J. Gilbert, in the 1950s, these leaders having authorized 100s
of proposals. Undersgned has proposal before Chase Bank to limit retirement
pensions to twice the then-salary of the President of the United States, and
over corporate opposition, the proposal was allowed and proxy material omitting
same subject to republication. It was published.
If this was the "ordinary business" of Zion, then the 100s of similar proposals
were allowed in error. Shareholders know that presence of the annual meeting
provides excellent exposure to local media, financial and commercial, and makes
it possible for owners outside the "hometown" to address corporate leadership.
Of course management disfavors this, or why else would 100s of major firms meet
in remove Dover, Del., such as Milwaukee-based AO Smith & Co., a NYSE firm that
always meets in this city without convenient access by air or train.
Shareholders not management should decide whether the Board should, or should
not, evaluate whether to have meetings in alternate-years outside Salt Lake
City, UT.
Raytheon Corp., cited, involved a proposal that would require meetings to be
within 25 miles of corporate headquarters. That is the opposite of the Schaefer
proposal, which seeks to have the meeting, in alternate years, go 100s of miles
away from Utah. And it merely requires the Board of Directors to make that
decision with shareholder sentiment as a guide. And whatever media commentary
the published proposal may invoke. 100% of the cited cases involve KEEPING THE
MEETING AT HOME, whereas Schaefer seeks to ask the shareholders about PUTTING
THE MEETING ON THE ROAD in alternate years.
A philosopher once suggest that youth was such a valuable thing that it is a
shame to waste it on children. Shareholder interests, such as whether to
stay-at-home or visit other areas of great economic corporate activity, or to
provide cooling off period as to proposals that threaten to destroy good patrons
and cost the Bank profitable business, or too valuable a thing to leave entirely
to hired management.
It is in the public interest and shareholder interest to put these questions to
a vote, which really does nothing but assist the Board in making a wise decision
on the issue.
Respectfully,
/s/
J. Michael Schaefer, Secretary-Treasurer, Schaefer-Nevada, Inc.
cc: Thomas E. Laursen, General Counsel, Zion Bancorporation
[INQUIRY LETTER]
November 12, 2007
Thomas E. Laursen, General Counsel
Zion Bancorporation, fax 801 524 2129
Re: Shareholder Proposal for 2008 Annual Meeting
SCHAEFER-NEVADA, INC., 1101 St. Paul St., #712, Baltimore, Md. 21202, owner of
600 shares of the Corporation's common stock, proposes as follows:
"Shareholders assembled in person or by proxy recommend that the Board of
Directors take such as action as may be necessary to provide that the
termination of any customer account by a subsidiary of the corporation's branch,
in a community that has no alternative commercial bank available within 50
miles, be deferred until the matter can be hear in arbitration or by a civil
court, in any event, termination to be deferred for 180 days pending such
independent evaluation of the company's position."
STATEMENT IN SUPPORT:
A responsibility of any bank enjoying public authority to operate is to serve
the community. Zion's Nevada State Bank has terminated, and restored after a
year, a commercial account for a $200,000 annual business in a remote community,
Tonopah, 3000 population, based on acts offensive to the Bank in Las Vegas, Nv.
220 miles away, which acts proponent has resolved with no financial consequence
to the corporation.
Such has caused substantial disruption to the business, causing staff to travel
100 miles into another state to find closest bank, and attorney fees incurred by
the local business to question this decision in court and develop alternative
Zion-subsidiary accounts, have exceeded $20,000, plus the small business
expending not less than $1,500 on attorney fees and costsdevastating to a good
depositor with ten years amicable relationship with the rural bank. Compulsory
arbitration, and 180 days deferment of such Draconian action, would provide time
for cooler heads to prevail, and permit the rural branch to continue to enjoy
the profitable business of the rural depositor This proposal does not relate to
pending litigation.. Please vote YES or your proxy will automatically be voted
NO.
[INQUIRY LETTER]
In the event that the SEC issues a no-action letter as to proposed omission of
the proposal, Schaefer-Nevada, Inc. proposes an Alternative Resolution for the
2008 proxy material:
Re: Shareholder Proposal for 2008 Annual Meeting
SCHAEFER-NEVADA, INC., 1101 St. Paul St., #712, Baltimore, Md. 21202, owner of
600 shares of the Corporation's common stock, proposes as follows:
"Shareholders assembled in annual meeting in person and by proxy recommend that
the Board of Directors take such action as may be necessary to provide that
annual meetings shall be rotated outside Salt Lake City in alternate years, to
be held in major cities in states served by our several fine subsidiary banking
corporations.
STATEMENT IN SUPPORT
It is in the company's interest to make its executives available to the
financial press in major communities of those states served by our corporation's
banking entities, and to permit shareholders in those areas better access to
officers and directors in session at an annual meeting. The corporation has
always met in Salt Lake City, UT but the growth of its subsidiary banking
facilities throughout Western America suggests that it is time for the Company
to officially visit those areas-served with having its annual event in alternate
years in communities other than its headquarters city. Please vote YES or your
proxy will be autornatically voted in opposition to this proposal.
Proponents have held at least $2,000 worth of the corporation's shares for more
than a year prior to submitting this proposal and intends to held said shares
through said 2008 annual meeting. Said shares are with TDWaterhouse brokerage
account 37407481.
Respectfully submitted,
/s/
J. Michael Schaefer, Secretary
SCHAEFER-NEVADA, INC.
[STAFF REPLY LETTER]
February 11, 2008
Response of the Office of Chief Counsel Division of Corporation Finance
Re: Zions Bancorporation Incoming letter dated December 20, 2007
The first proposal recommends that the board defer the termination of any
customer account under circumstances specified in the proposal. The second
proposal recommends that the board rotate the location of the company's annual
meetings.
There appears to be some basis for your view that Zions may exclude the first
proposal under rule 14a-8(i)(7), as relating to Zions' ordinary business
operations (i.e., procedures for handling customers accounts). Accordingly, we
will not recommend enforcement action to the Commission if Zions omits the first
proposal from its proxy materials in reliance on rule 14a-8(i)(7). In reaching
this position, we have not found it necessary to address the alternative basis
for omission of the first proposal upon which Zions relies.
There appears to be some basis for your view that Zions may exclude the second
proposal under rule 14a-8(i)(7), as relating to Zions' ordinary business
operations (i.e., the location of shareholder meetings). Accordingly, we will
not recommend enforcement action to the Commission if Zions omits the second
proposal from its proxy materials in reliance on rule 14a-8(i)(7).
Sincerely,
/s/
Song Brandon
Attorney-Adviser |